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WHY TO CHOOSE US?

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FAST DELIVERY

We offer fast delivery. Usually approx. 4 working days, sometimes 6 working days.

Orders before Holidays and special celebration days will take time longer,

7-10 working days.

For express delivery write to info.talaoriginal@gmail.com.

Notice our packaging! We deliver our products in biodegradable
and home compostable packaging.

Bonus, in Estonia we also offer free delivery for orders over 80€.

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GOOD DECISION

Choosing products made with organic cotton gives you peace of mind by knowing that the items you wear are nontoxic to you and the environment.

You can also feel good

about using your purchasing power to make a difference.

By supporting the organic cotton industry and smaller brands, you can influence

bigger brands and manufacturers to consider switching to a more regenerative supply chain.

We are also flexible. We can make custom printed Clothes for you, just let us know the design dream you like to fulfill.

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MONEY BACK GUARANTEE

We offer 30-day money back guarantee.

If you are not completely satisfied with the size, style or fit return the product to us within 30-days. Just wright to us info.talaoriginal@gmail.com and we will make all the arrangements for 100% product refund.

Notice.

Respect our products, return the items to us in condition "like a new".

We don´t refund delivery fee unless the product is damaged or defective.

Custom printed Clothes are

not returnable/refundable and changeable.

ONLINE SUPPORT

You are hesitant about choosing the right size, want to explore the possibility of express delivery, ask a custom work etc.

Our online page you can talk to us really quickly.

Write to us in Chat

and we will assist you with any questions you may have.

PROTECTION OF PERSONAL DATA

We promise to protect your personal

data and contact information. Our page is SSL Secure.

And we do not use your personal information like e-mail address for advertising and offers,

unless you agree to receive these and subscribe to our Newsletters.

And we promise not to overuse this opportunity, we send You

only necessary information and best offers!

PERSONAL PICK UP

You can pick up your order yourself in Tallinn. This way your web shopping do not affect environment at all- we do not have to use a separate transport service and a special shipping package.

The place and time of delivery of the goods would be agreed by email. 

To do this, select "Delivery by agreement" in the shopping cart

and send your request with the order number to

info.talaoriginal@gmail.com

DO YOU HAVE AN ACCOUNT ON OUR E-SHOP? 

If no You may like to do it because only then You will be part of our Magic Points System. All orders will be saved and visible on your account. Every order will earn you 1 magic point. And after 8 magic points You will get automatically our -50% discount code! To speed things up subscribing to the newsletter already gives you 2 points.

Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid entering your credit card data or using another payment method. The contract enters into force when the amount payable is transferred to the bank account of the online store. If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

If you hesitate to use our ordering process or payment method then write us directly to our e-mail or via Instagram chat. We also offer old-school Invoice and bank transfer method.

SHIPPING POLICY

Goods are shipped to the following countries: Estonia and other EU Countries.

The purchaser bears the shipping cost and the respective price information is displayed next to the shipping method. All shipments within Estonia generally arrive at the destination specified by the purchaser within 4-6 business days of the date of entry into force of the contract of sale (after payment). Our general shipping speed is usually 4 working days. On holiday seasons this process is longer, approx. 6-7 working days. 

RETURN POLICY

After receiving the order, the purchaser has the right to withdraw from the contract entered into with the e-store within 30 days. (Depending on the product, the purchaser may not necessarily have the right of withdrawal; in such a case the corresponding products and services must be listed and they must comply with the conditions provided for in subsection 53(4) in the Law of Obligations Act.) The right of withdrawal does not apply if the purchaser is a legal person. To exercise the 30-day right of withdrawal, you must not use the ordered goods in any way other than is necessary to ensure the nature, characteristics and functioning of the goods in the same way you would be allowed to test the goods in an actual store. If the goods have been used for any purpose other than is necessary to ensure the nature, characteristics and functioning of the goods, or if there are any signs of use or wear and tear, the online store has the right to lower the amount returned in accordance with the decrease in the value of the goods. To return the goods, you must submit a declaration of withdrawal to the e-mail address info.talaoriginal@gmail.com within 30 days of receiving the goods. The purchaser shall bear the cost of returning the goods, except in cases where the reason for the return lies in the fact that a refundable product does not comply with the order (e.g. a wrong or defective product). The purchaser must return the goods within 30 days of the submission of the declaration of withdrawal or submit evidence that they handed over the goods to the carrier within the aforementioned period. Upon receiving the returned goods, the online store shall return to the purchaser, immediately but no later than after 14 days, all of the payments received from the purchaser based on the contract. The online store has the right to refuse to make the refund until the goods being returned are received or until the buyer has provided proof of returning the products, whichever occurs first. If the buyer has clearly chosen a different form of shipment than the cheapest usual form of shipment offered by the online store, the store is not required to compensate the cost exceeding the usual shipping cost. The online store has the right to withdraw from the sale and demand that the goods be returned by the purchaser if the marked price of the goods in the online store is significantly lower than the market price of the goods due to an error.

DEFECTIVE GOODS

The online store is responsible for the non-compliance of goods sold to a purchaser with the terms and conditions of the contract or for deficiencies which already existed at the time of delivery and which occur within two years of delivering the goods to the purchaser. Within the first six months of delivery it is assumed that the defect was present at the time of delivery. It is the online store´s responsibility to prove otherwise. The purchaser has the right to turn to the online store within two months of the occurrence of a defect by e-mailing or calling . The online store is not liable for any defects arising after delivering the goods to the purchaser. If goods bought from the online store have defects for which the online store is responsible, the online store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online store shall return to the purchaser all of the payments involved in the contract of sale. The online store will respond to the consumer´s complaint in written form within 15 days. Usually sooner, with few days.

DIRECT MARKETING AND PROCESSING OF PERSONAL DATA

The online store only uses the personal data entered by the purchaser (including name, phone number, address, e-mail and bank details) for processing the order and sending goods to the purchaser. The online store forwards personal data to the transport service provider in order to deliver the goods. The online store sends newsletters and offers to the purchaser's e-mail address only if the purchaser has expressed their wish to receive them by entering their e-mail address on the website and indicating their desire to receive direct mail. The purchaser is able to opt out of offers and newsletters sent to their e-mail address at any time by letting us know via e-mail or by following the instructions in an e-mail containing an offer.

Wash at 30 degree (Washing machine program Eco Wash) and with similar colors. Do not bleach, do not tumble dry and do not iron with high heat. Low heat approx. 100C is suitable. Re-shape while damp and iron on reverse. To get long lasting textile quality prefer eco laundry detergents. Organic detergents do not harm organic cotton like regular one, because they are mild in nature.

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